shipping and packaging
Your order will be taken over and shipped by express courier within 5 working days of purchase, in a box with the TOP4DOGS logo.
You can easily track your order on the courier's website with the tracking code that we will automatically send you in the shipping confirmation.
returns and refunds
We rely on the quality of our work, and for this reason we invite you to pay attention to the measures and characteristics of the products before buying it.
If in doubt, do not hesitate to contact us.
However, if you are not 100% satisfied with your purchase, you can return the product and get a full refund or exchange the product for another one, be it similar or not.
You can return a product for up to 14 days from the date you purchased it.
We’ll accept items that are in new condition, unaltered and free of damages by the costumers and in the original packaging.
Any product you return must be in the same condition you received it and in the original packaging. Please keep the receipt.
The shipment will be charged to the customer.